Contact us
Whether you race, follow or run the grid, we're here to help. We usually reply within two working days.
Rider & fan support
Sign-in problems, missing lap times, simulator connections or leaderboard questions.
support@gridlords.exampleOrganisations
Run your league, championship or club events on GridLords, with SSO for your members.
partners@gridlords.exampleCommon questions
My lap time isn't showing on the leaderboard.
Sessions are verified before they're ranked, which can take a few minutes after the session ends. If it still hasn't appeared after an hour, contact support with the session date and simulator.
Can I switch from a Fan account to a Rider account?
Not yet from Settings — email support and we'll switch it for you.
How do I report a suspicious result or post?
Email support with a link to the result or post. We review every report.